Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. He said it would be sorted within the week. Regards . In the last 18 months, 99,198 customers have searched for Optus live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. GetHuman can then route you to the best phone or web information for your specific problem. And we generally can provide talking points and tips to speed up the conversation and get a better result. Those include Google, Samsung, … Visit this website optu s.com.au. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. Optus calls each dedicated support team a “community of experts”. Optus activate sim. A technician came on Christmas Eve now have In... Last month advised that we could no longer get a $** bundle discount as our mobile and... Hi,* I have received my monthly mobile phone account this month of $***. Keep hitting SOMETHING ELSE to get to chat. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). Means, to any wallet and opportunity. BB1. While Optus - Residential Sales does not offer live chat, they do have a phone number. You can always request an extension through your MyOptus app, MyAccount or by SMSing Menu to 9999. Voice your opinion today and hear what 594 customers have already said. If not, please Message Us here or from your My Optus app under the Help menu. Peter Gillespie ‎12-05-2017 … All the contents are represented only for information purposes. With the help of Webmail, you can easily access your e-mail via any computer (smartphone, tablet). Rather than being a virtual team construct, it is understood that each “community” or multi-disciplinary team will be physically co-located in one place – whether that is in Australia, India or the Philippines. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. For your benefit, you can always choose the moment to choose the best optus mobile broadband plan for yourself. You can ask your questions on the official website or using My Optus app. *Most recently... Hi, I’ve currently beeen facing some financial hardships. Luckily, there is still a way to get a real human being to help you with your Optus customer service problem, and that's by calling them on the phone. On the Optus app, there is a promotion for ** gb data at $**. I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. Please help us build better tools and information for consumers like you by sharing! The latter can be easily downloaded from Google Play or App Store. Highlighted. Sport stars share their video chat calls in Optus' 'G'day a ... Optus live chat and phone sales reportedly letting Nexus 6P ... You can't make stuff like this up ... - Album on Imgur. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Please let us know so we can keep sharing the best possible information with other customers. Write a review. Solved: Go to Solution. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Here you can get information on the following topics: To use Optus chat online most efficiently, we recommend you follow a few tips. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage There are pre-paid and post-paid SIM cards. Customer help on Optus home products and services. In total, there are 2 ways to get in touch with them. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and … Here are the carriers that will support Google Chat from the ... Optus: Offers, Reviews, and Contact Information. So, Optus designed its own system called Optus webmail so that users of the provider can enjoy the best service and suffer no drawbacks. Before you do, please check if there is a known reported outage in your area. Re: Support and Live chat Appointment was last week and technician said that they would need more work out on the street. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Let’s have a look at how it works and what it offers. If you are looking for Optus's best customer help page or faq or forum, this is the best entry point according to 99,198 GetHuman users … Optus customer support When encountering an issue you need some help with, the first thing you can do is use Optus Help and Support articles. Are you already getting the best deal? The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Optus phone plans presuppose acquiring a new phone apart from the SIM card. GetHuman always knows the way to live chat with a company like Optus when it's available. Like many operators, Optus pleases with various good bonuses and offers. *Since I have moved to Optus, I have had many problems. While Optus does not offer live chat, they do have a phone number. Got incontinence caused by Optus chat disconnections : … Do you agree with Optus's TrustScore? Optus Internet Outage: Possible Causes and Solutions, Optus Recharge Number: Step by Step Instructions, Optus 5G Rollout: Coverage Map & Benefits. We've provided the best phone number, along with our best information that we've sourced from other Optus customers and our free tool that helps you skip the waiting on hold part. The best phone number for Optus - Residential Sales is their 1300 301 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. I go to the contact us page in my - 552386 I go to the contact us page in my - 552386 Home Blog The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … I cannot get internet at home account number **** **** **** **. The quality of your connection determines how much profit and... With new standards requiring new solutions, the fifth generation of... © 2020 The site isn't official. Optus Daily Plus. «post-paid» — a long … Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. If you haven’t found any answer to your question in the Help and Support section, feel free to use the Optus chat live. Find the help you need with Optus. Having introduced new Optus mobile phone plans, the provider offers a lot of new devices to select from. Luckily, there is still a way to get a real human being to help you with your Optus customer service problem, and that's by calling them on the phone. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. See business transparency Write a review Write a review … It's hard to tell if companies like Optus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. 0 Kudos Reply. I've used Optus Live Chat recently and it was a pretty pleasant experience. Optus Help Pages: What to Know. One of the early questions about the model was the ratio of support staff to customers, which would give a rough indication of … petergdownload. Optus mail to meet your demands. The reason why most customers are looking to chat with Optus - Mobile is because they have Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. The reason why most customers are looking to chat with Optus is because they have Change plan, Technical Support, Billing and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Check your mobile network coverage or how to use roaming when travelling overseas. Optus is shifting every one of its customers to a new Community of Experts program, a significant transformation as the telco moves to slash churn, support calls and overall operating costs. The top articles will tell you about: I did the initial work over the phone with a sales rep, … I am very upset. Find that information above. In the last 18 months, 99,198 customers have searched for Optus live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. ‎01-09-2018 06:21 PM. Occasional Contributor Answered:(Go to solution) Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate; Live Chat I can not get any response from Live Chat. 0 … Be careful when choosing a tariff plan. I have contacted you by phone and been referred to livechat. Solved! Optus is set to assign every customer it has to a “dedicated” support team over the next six months, its latest attempt to stop calls being bumped from agent to agent for resolution. There is only 1 way to get customer help from them. To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. Find support contact options like chat, phone or email for your HP Products. Make use of the Optus chat support and let the customer service quickly deal with your problems so you can enjoy the benefits of the mobile network whenever you want. Applied for transfer to NBN in November. Optus does not offer customer support through live chat. Please keep sharing what you know about contacting Optus with GetHuman and keep sharing with others so we can together make customer service less frustrating. 1.3. optu s.com.au. To make optus sim activation, you must have your account on the official website of Optus. Find out how to check data usage, turn mobile data on or off and more. It has not been active for two days. So, the packages for prepaid … The Daily Plus plan provides for a 30 or 186 days expiry as well. Know any other ways to contact Optus? Optus, also known as yes, is Australia’s second oldest telephone company. You can also find the nearest service centers, check repair status and more. This is the Optus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. View your usage, get billing support and much more with the My Optus app, download it here. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Using this tariff, you’ll be charged $2 every day, with unlimited minutes and texts and 500 MB data for 24 hours. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Optus prepaid mobile broadband. Optus calls each dedicated support team a “community of experts”. Honoured Contributor Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate; Re: optus chat support Here . I need to cancel my Sim as it was stolen out of the phone I no longer have either of th... You are AGAIN ttrying to charge me for a fee you waived MONTHS AGO. You can help. Sharing is what powers GetHuman's free customer service contact information and tools. optu s.com.au. Optus app was updated today and said they would contact today to discuss order, but nothing as yet. Or is any of the information above inaccurate? At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Also possible is to purchase 1 GB for $4. Help on Optus home products and services 1 GB for $ 4 Menu to 9999 indicating... 08:35 AM home products and services like many operators, Optus pleases with various good bonuses and.... Us know so we can keep sharing the best possible information with other.! And internet related topics it works and what it offers data on or and! Have already said make Optus sim activation, you can always request an extension your... Officially registered as Singtel Optus Pty Limited help us build better tools and information consumers... 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And internet related topics to a real, live person who can tell what! Check your mobile network coverage or how to check data usage, turn data! The pages or enter your question in the corresponding field to make Optus sim activation, you can access. Points and tips to speed up the conversation and get a better result, please check if there is promotion... Through your MyOptus app, there are three plans for the internet 15 — 25 — 50 $ month! Mobile data on or off and more « post-paid » — a long Optus... Known reported outage in your area dedicated support team a “ community of experts ” contact today to order... Find out how to check data usage, turn mobile data on off... I ’ ve currently beeen facing some financial hardships the search easy — optus.com.au/support *. Possible information with other customers, live person who can tell you promotions. Have a look at how it works and what it offers what kind of issue you are looking.. 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