Asking this question allows you to find out how attendees felt about the overall virtual experience. You can send surveys to participants before, during, or after the event, and they are often shared digitally. Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. This one is very important because it reveals how enthusiastic the survey participant really is about your event. Following are 10 questions to ask virtual conference providers before deciding: What type of company am I partnering with to set up and execute the virtual conference: How and where is the … As a result, we’ve picked up more than a few handy virtual conference … Send your survey within 24 hours of the end of the event to capture attendees while they are still engaged and everything is still fresh in their minds. Asking your team for feedback will let you know if there are areas to improve in team communication next event. Questions like this one help you get an idea of what is worth repeating for future events. These Question Type suggestions are just that - suggestions, it’s up to you to determine the best use for your event survey. To have a successful event team experience you must have clear roles and responsibilities. It’s a good starting point for the questions that follow and allows you to get the big picture idea of how the event went in general and if it met expectations. And with the recommendation of someone who has already done it, the decision will be a no-brainer for them. Conference evaluation survey is a sample questionnaire to understand the success of the conference and collecting feedback for improvement. Open-ended questions allow participants to give you feedback on anything your event survey may not have covered. An event survey is a valuable tool for any organization hosting an event or conference. Networking is a key element of events, but with the rise of virtual events, networking has become more complicated. Any person who interacted with your event should receive a survey because sponsors, attendees, and your event staff will all have unique perspectives on different aspects of your event. Successful event strategies depend on stakeholder satisfaction and event surveys are one of the best ways to measure this. Often brands sign up to sponsor events to achieve sales and marketing goals, or brand visibility. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. If attendees weren’t satisfied, do an AV audit and identify areas of improvement, then relay that information to speakers and presenters the following event. And because all of these factors are within your control, the changes will be easy to make and measure in the future. In our Virtual Benchmarks Report, we found the average virtual attendee only watches 68% of a virtual session that is 20 minutes or longer. Well-known tech companies led the charge by moving their larger conferences to a virtual … The event can be a conference, a webinar, a virtual … You can easily source new and fresh presenters for next year from this group. Be sure to do a pulse check and determine if their experience of the event really was all they’d hoped it would be. Which city/state/country are you from? Copyright © 2020 Bizzabo All Rights Reserved, Bizzabo Named a Best Place to Work in NYC, Virtual Events 2021: The #1 List of Virtual Events and Conferences. Maximize public participation in future events by finding out what keeps people coming back for more. Question Type: NPS. Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … While a physical evaluation form seems “old-school”, results-loving conference and meeting producers prefer to use paper evaluations alone or in partner with an online option because response rates can be as high as 60%, compared to the average of 25% – 30% with online-only evaluations. Improvements might include minimum internet speeds, types of approved microphones, or sending presenter kits directly to speaker’s homes to ensure quality audio and visual. Many speakers are presenting from their homes which leaves room for poor internet connections, bad audio quality, or less than stellar backgrounds. Yes/no questions: Questions … This question serves as a catchall for any additional feedback. Questions like this allow you to narrow in on those experiences while planning your next event. How about sponsors? You won’t be able to cover every aspect of the event in the survey. For best results, be direct and succinct. All of these big-picture event characteristics shape the experience for attendees. You may find some surprising insights for the next time you plan an event. This post was originally published on November 5, 2018 and has since been updated for relevancy. Online events aren’t new, but converting a large conference … 65% of people are more likely to purchase a product that a friend shared with them. Compare these numbers to the actual number of attendees who come back next year. With the help of event survey tools you can get to the core of the question “how do I know if my event was successful?” and see if your event was a success. Read on to learn 21 of the best post-event survey questions to ask attendees, and learn how to design a survey that guests will actually answer. Mention the survey – and ask people to fill it in – just after the presentation has concluded, right before you start Q&A. Asking this question will even help you learn and make connections between how your event can (and should) support the company as a whole. Salesforce knows a thing or two about providing the best event experience. While you can borrow some questions from pre-event surveys, you can download our live poll template for some serious inspiration. Event engagement is so much more than selling tickets. For sake of definition for this survey, please review the following virtual meeting types. This question is a warm-up for the following. Zooming back out again, employees should consider how the actions of the marketing department directly affect their greater purpose in the company. The main objective of this question is to find out where attendees first heard about your event. Make sure survey questions from each meeting are identical (or if you must change some words, that the meaning of the questions being compared is clearly the same). A best practice in event surveys is to start off more general and get more granular towards the end. Gauging Interest in Live Events “Has anyone sent a pre-event survey to attendees to see what the interest level is for live events versus hybrid and/or virtual … Success at a virtual event goes hand-in-hand with how easily attendees can navigate the experience. This innovative, dynamic, and thought provoking virtual conference will help young and emerging evaluators learn about cutting edge evaluation techniques and tools. Ensure that you only host awesome conferences by asking participants these follow up questions after every event. Virtual Events: Coronavirus and Company Responses. hbspt.cta._relativeUrls=true;hbspt.cta.load(318095, 'eef04954-3507-4436-95fb-731044e568b9', {}); Preparation is a key element to any presentation's success. The Bizzabo team is honored to have been voted as one of Built In’s Best Places to Work in New York City for 2021. If you realize there is a pattern in the responses, talk to your event platform provider or user-experience team to improve on the experience. If a speaker answers no, be sure to personally follow up with them to get more information, not only will they feel heard but you will gain invaluable insight into how to create a better experience next time. Follow up on positive responses to this question with referral links and special offers. Ideally, all of your sponsors and partners would love to do the event every year. If they were confused or unclear what was happening during the event, your entire system might need a total revamp. This question will gauge if any improvements need to be made in the next iterations. In this post, we’ll indicate whether each question functions best as an NPS question, Yes-no question, or open-ended qualitative question. Follow up with no responses for more information as to why they won’t be returning. If attendees can’t find parts of the event due to a poor navigation design, they won’t be able to experience the event in full. Use this question before the event to make schedule adjustments or other tweaks that magnify the most coveted aspects of the experience. Plus, there usually aren’t enough volunteers to go around, so having some people to follow up with could help build out your team. Generally speaking, it’s often hard for anyone to gauge their own assumptions about an experience until it is over, which is why including this question along with a prompt to further explain their answer is often more insightful than simply checking yes or no. AEA is bringing Evaluation 2019 to your computer! Virtual conferences include multi-session content and can involve community engagement tools. Here ar… 10 training effectiveness survey questions to ask. If roles aren’t clear it can lead to problems and miscommunications that impact the execution of your event. Multi-day events present a unique opportunity to improve your event before it’s even over. For in-person events, speakers are the most concerned with the elements of the venue that either enhance or detract from their presentation. 30 Post-Event Survey Questions. Attendees may have suggestions and interesting perspectives you otherwise wouldn’t have known. 1. Professionals come together at conferences to share knowledge, set industry standards, and build their networks. Measure the value of an event by asking these important questions on your post virtual event survey. Consider using a conference app! Keep a list of these names and calculate how many volunteers you’ll need for next year. This one is very … A great conference doesn’t end on the last day. If volunteers are willing to come back again then you know you’ve thrown a great event. If the audience is not relevant, sponsors will have less success engaging with attendees and fall flat on their goals. Marketing 2. Business Development 3. Collect feedback and payments in your event surveys. The first struggle with event survey questions is knowing what to ask to get the most actionable insights. 1. Background-focused icebreaker questions are a great tool to help you understand the audience and gauge the level of expertise.Word cloud polls: Which organization are you representing? This is especially important for the VIPs you hope to impress. Your team will be intimately familiar with the cogs of your event. If the responses are good and event ROI was high, you could also use these answers as proof demonstrating to future sponsors your sponsorship opportunities are a great investment. Survey questions like this one are pretty straightforward. Are you likely to participate in one of our events in the future? Now that you have the background, you’re ready to find the best questions for your unique survey. Make sure to include a prompt with room to add more in case participants wish to elaborate. Less paper, less hassle! Knowing what worked and what is worth repeating saves you time when producing your next event. By asking this event survey question you can gauge if your sessions were the appropriate length for your audience or use the insights to take action to improve durations for the next event. Rank them in order from most votes to least and prioritize the winners next year. Keep a list of each point and find themes and popular responses to prioritize popular experiences next year. We’ve been researching virtual conferences and events since at least 2012, when the first version of The Virtual Conferences Report came out. Which office are you joining from? The virtual component of Evaluation 2019 allows evaluators who are unable to join us in Minneapolis to experience the … To make sure that you are getting the most valuable feedback, here are a few lists of the 5 powerful post event survey questions that you should be asking for public events, training courses, and conferences. By asking your speakers if they felt they had the information needed to successfully present you can identify strengths and weaknesses in your speaker preparation. There are many variables when it comes to audio and video at virtual events. Using an NPS to inquire about referrals is another great way to measure event success. No matter if you have live chat, email, or a knowledge base this question will help give you insight into if your current tech support system is working or not. Don’t worry—it’s one you can overcome. Your virtual platform can make or break your event. A successful professional training course expands its participants’ career opportunities by offering them new, useful skills. These questions will help you collect actionable insights on … Experiences vary, which is why, after any event, it’s important to collect feedback from as many participants as humanly possible. While you may be hesitant to ask this question, knowing your shortcomings allows you to learn from them. No audio? Questions like this help you get an idea of what is worth repeating for future iterations of the event. Training courses need to evolve to stay relevant. What’s your preferred social media platform? This is a great question for multi-day events. Using the EPI questions to determine Meeting Effectiveness The EPI questions, as you can see, are fairly common post-event survey questions. Questions for live polls are a bit different from conference survey questions — especially if the questions are being used as icebreakers. Be sure to have a text box along with the NPS rating so participants can elaborate on their experiences. Ask for honest, constructive feedback with straightforward questions like these. Event & Conference Survey Questions from Beginning to Send. Are they likely to support your event next year? No one else can give you a better idea of venue effectiveness the way a speaker can. While some people may have enjoyed the event themselves, the true test of their experience is to see whether or not they’d subject a friend to it. Bonus Tip: According to our Event Marketing Report, 54% of event marketers have trouble showing event ROI to key decision-makers. Keep track of each point and tally the number of times it was mentioned. Please take 5 minutes to answer this short, informal, survey of only 13 questions. Use the same answer scale. While you may already know their goals, you might not know what they were expecting from this event. In a changing job market, ensure your courses measure up every time by routinely asking participants these 5 follow up questions. Use the information you gather from this event survey question to see what marketing channels are working the best for your event, and where you need to improve. Please rate your overall thoughts on this event. With the right approach, you can still generate great results from virtual events - here are some tips to help you optimize your approach. It leaves participants with meaningful connections that they’ll follow up with later, and with speaker anecdotes that they’ll be repeating for years. Event survey tip #2: Keep it short While you want to obtain feedback that’s specific enough to be useful, you don’t want to scare off respondents with too many questions. We’ve all been to an event where the session ran out of time leaving nothing for discussion, and quite frankly, it’s a letdown. Download a Live Poll Template (50 questions) Make sure to tie your event back into your main mission statement by asking employees to directly reflect on the impact it has had on what they’re trying to accomplish at this moment in time. Read on to see 37 great event survey questions and how they can help you better evaluate your event. To create a great sponsor partnership, you need to ensure the event audience is relevant to sponsors. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. YOUR ANSWERS WILL REMAIN CONFIDENTIAL. How the issue is resolved will leave a lasting impression. It’s hard to say exactly how well an event went when you only have your own personal experience to guide you. These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Get inside the minds of your attendees and other stakeholders with these 37 must-ask event survey questions. Specifically, it will provide an opportunity for participants to hear from experts across the globe on Monitoring and Evaluation … Reflecting as a team on event goals will give you a greater sense of whether you accomplished your event goals or not. Figure out if your conference is one of the great ones by reaching out to participants afterwards. Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. According to the Event Outlook Survey, over 90% of event marketers plan to incorporate virtual events into their strategies moving forward. While not as effective in terms of lead capture and networking as an in-person event, virtual conferences … Data to help them track ROI and make sure to include a with... Out what keeps people coming back for more event strategy of the itself! 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