Review of United’s new Premium Plus seat on the 777-300ER. My call light was on, which the crew completely ignored both times I pressed the button, so I reached over to get her attention so I could ask for a soda. United apparently told flight attendants that they can offer a pre-departure water service in Premium Plus if time permits — and time definitely seemed to permit on this flight, though we were never offered a drink. Finally, all Classified guests get a parting gift of boxed chocolates — now destination-themed, though they’re not nearly as delicious as the Jacques Torres treats they used to serve. The British Airway Premium Economy 777 got mixed reviews whether the plane had an upgrade or not, and the British Airways Premium Economy 747 flights received the most negative reviews due to it being an older aircraft. Unfortunately the flight attendants weren’t aware that we were supposed to get menus, and later weren’t able to find them, so we were simply presented with a choice of “chicken or pasta.”. The large tray table folded out from the other armrest, and folded in half to form a small drink table as well. Sitting upright was quite comfortable too. I headed over to my gate and saw what I thought was the bird that I’d be flying on. UA does not have a premium economy seat. The Boeing 777-200 United Polaris Cabin United 777-200 Economy Plus I finally was then able to test out the new Premium Plus seats. When the real Premium Plus service begins, passengers will receive Saks Fifth Avenue bedding (like in Polaris business class), an amenity kit and noise-reducing headphones. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Fortunately, I was able to use my own noise-canceling set, instead. For dinner, I ordered a butternut squash pasta with sage sauce, which came with a roll and tiny salad. Without menus to reference, we were told the options were an omelet or cereal — again, the entree was presented in foil. There was a small storage area here, too. I’d say it’s on par with, or maybe even a little better than, what you’d find on Lufthansa. Instead of waking everyone up, I would have preferred snacks to be available on-demand in the galley. Economy Plus is perfect for travelers who may not want to splurge on First or Business class, but need a little extra comfort for long-haul flights. Seats A and B, along with K and L, are pairs at each side of the cabin, and are ideal if you’re traveling with a companion. Update: Some offers mentioned below are no longer available. They were so slow I couldn’t even get the speed test to work. Finally, before landing, the crew didn’t come through to collect cups, and my neighbor’s would have spilled everywhere if he hadn’t caught it in time. Most seats have large 13.3-inch touchscreen displays, with HD resolution — they really look great, overall. For example, when it came time to collect trays after the first meal, the flight attendant working my aisle grabbed my neighbors tray and clearly saw me holding mine out, yet ignored me for about 30 seconds as she explained a technique she learned for optimizing tray storage to her colleague across the aisle. I grabbed 21K, an aisle seat. Unfortunately, Premium Plus awards were absurdly overpriced, at 120,000 miles each way, so I booked a paid ticket, instead. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. April Fools! Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Their new slimline seats are horrible. © 2021 THE POINTS GUY, LLC. If you’re a nervous flyer or just want to relax, there were a few meditation options, including content from Headspace. Since I was traveling on an economy ticket, I didn’t have access to a United Club or the fantastic new Polaris Lounge in SFO that opened in April. I just had such a hard time getting comfortable — the seat didn’t recline enough, the leg rest was a joke and the pillow was too small to provide much support. They have an economy plus seat which might give you up to 5" more legroom. Everyone was offered the same gross turkey and cheese sandwich served in economy, along with our pick of items from the snack basket. You’ll still find middle seats in the Premium Plus cabin. As a result, I’ll earn elite-qualifying credits and redeemable miles as follows, with the Premium Plus segment earning 150% Premier-Qualifying Miles, plus 1.5 Premier Qualifying Segments. American has the most aircraft with over 120 aircraft with the new product, although Delta doesn’t even have 30 aircraft with their premium economy product. We may receive compensation when you click on links to those products. The differences of the American Airlines Premium Economy 777 300 relative to the Main Cabin Extra are that there is a separate area within the cabin, larger seats and legroom and … Going forward, if an upgrade isn’t available to confirm at booking, my strategy will likely be to purchase a seat in Premium Plus then apply a GPU to waitlist for biz. United calls its new product Premium Plus, but there wasn't anything premium about the service, with the crew simply treating the forward three rows as an extension of the economy cabin. My tray was collected after 30 or so minutes, and a flight attendant came through offering small bottles of water and lemon sorbet about 10 minutes later, before making the rounds to offer coffee and tea 10 minutes after that. They are adding a premium economy and the business class are all getting converted to Polaris. Note that the ticket we purchased was a United economy ticket, since the airline isn’t technically selling Premium Plus tickets until later this year. Between the seats and underneath the armrest that flipped out was a USB and universal power outlet. Other US carriers Like United, American Airlines ’ and Delta ’s premium economy services offers 19-inch-wide seats (actually, Delta’s are 18.5 inches) with lots of legroom, amenity kits, free alcoholic beverages, and meals served on fancier plate ware. United appears to have selected more or less the same seats that both Delta and American offer in premium economy. Even though it was so last-minute, we were able to book this flight with miles at the saver rate. She then, finally, extended her hand to grab mine, looking very grumpy as she did it. Premium Plus customers are prioritized above all regular economy fares — even sky-high “Y” — so I’ll have the best shot at scoring an upgrade, either during the days leading up to departure or at the gate. Amex Platinum and Amex Centurion cardholders also receive complimentary access to any Centurion Lounge, which are becoming more and more common. Cons: Wi-Fi was abysmally slow. Even though there was reserved overhead bin space for Premium Plus passengers, it was all full by the time I got to my seat, so I was forced to put my carry-on a few rows behind me. Had I known there’d be sorbet on the way, I would have saved my cookie for later. I used the lavatory twice during the flight and both times it was clean. Worst case, I’ll have a larger recliner to look forward to on a long international flight, even if United doesn’t offer the premium service to match. The aircraft was outfitted with Wi-Fi, but speeds were abysmally slow. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. I started with a tuna tartare appetizer, which was flavorful, but a bit over-chilled, as if the fish had just come out of a refrigerator. With more than a dozen choices, you could fill up a glass and pay by the ounce. We may receive compensation when you click on links to those products. While I could have accessed the United Club for free thanks to my Star Alliance Gold status, I opted to walk around and explore for a few minutes, including a quick look at United’s unique “Miles Shop” in Terminal C. My flight was departing from C121, my favorite part of Terminal C, since it’s a bit airier than the rest of the piers. See, United elites are able to select those seats free of charge, gives expanded access to United award availability, Saks Fifth Avenue bedding (like in Polaris business class), Check your American Airlines accounts: 2021 rollover elite miles, dollars and segments now posting, Travel industry reconsiders political donations following Capitol siege, Hilton Honors cuts status match requirements in half for 2021, Blue Cash Preferred® Card from American Express. Economy. Polaris boeing 777 300er flies review united business cl 777 300er united economy plus on new b777 300er shrinking economy seat. For example, 60,000 points are worth $750 toward travel. The United Premium Plus seats are purple and are currently being installed on United’s long-haul international widebody fleet which includes transcontinental domestic routes. The screen was crisp and clear, and there were plenty of movies, TV shows and games to choose from, including newer films like “Star Wars: The Last Jedi,” “Black Panther” and “Lady Bird” and classics like “101 Dalmatians” and “A League of Their Own.” If you’re an AvGeek, you’ll be pleased as punch to know they even let you eavesdrop on communications from the flight deck. When Premium Plus is officially introduced, each fare will come with two free checked bags. When I arrived, the concierge greeted me with a warning that the lounge was jam-packed. It turned out that the gate crew wasn’t able to get in contact with the United maintenance team. For a 10-hour journey, United’s new Premium Plus seats definitely got the job done. We transferred the required points from Chase Ultimate Rewards to United, which converted at a 1:1 ratio, for the reservation. Although it was a touchscreen, there was still a handheld controller to navigate the entertainment system, one side a controller for video games and the other featuring a full keyboard. Some Economy Plus seats, which are currently billed as extra legroom seats only, will come with a few extra perks until the official launch of the Premium Plus product. Review United Airlines 777 200 Premium … There wasn’t anyone waiting to greet Classified guests, so I wandered back there myself — after making a reservation through the dedicated website, of course. The spinach, watermelon and feta salad was fresh and light, though, and the chicken dish was flavorful, even though the meat itself was way overcooked. After lunch, I walked the few feet over to gate 121, where our HKG crew was just lining up to board. This new cabin, called Premium Plus, will serve as the airline’s first premium economy product and will officially debut as early as the fall. United Premium Economy Boeing 777 300er. I had heard good things about legroom at the bulkhead, so I grabbed 20L, a window seat on the starboard side. United 777-200 Premium Plus Lavatory Premium Plus passengers use the lavatory behind their cabin in economy class. Posted on December 13, 2019 by Mimin . Although it’s not for sale yet, United’s one Boeing 777-200 with its new Premium Economy seat shows a lot of promise for the new class. I might avoid sitting in row 22, though, since that’s where flyers tend to queue up for the lavs. American Airlines Premium Economy Routes are international, Hawaii and Alaska flights. The entree turned out to be scrambled eggs instead — the exact same dish I had in United’s regional business class to Cancun (CUN) last month. It’s up to the pilots to enable it, though, and unfortunately they must have decided to keep it off for this flight. It was decently flavorful thanks to the corn bread base, but the eggs and beans were very dried out — even the tomato sauce on top seemed dry, if that makes any sense. It was my first time at a Centurion Lounge, so I was happy to see that there were real food options instead of the light bites that you’d find in a typical airline lounge. All of the programming began with a Bonvoy ad, believe it or not — the same one that aired during the Super Bowl — but you could skip ahead easily enough. © 2021 THE POINTS GUY, LLC. The lights came on again 90 minutes before landing, with the breakfast cart arriving 10 minutes later. Summer travel season brings hordes of tourists to Paris, and our flight was no exception. Please view our advertising policy page for more information. American Airlines Premium Economy 777-200 Cabin Also, where the 777-300ER’s Premium Economy cabin is separated from Business Class by and exit row and a block of lavatories, the 777-200 only has a small wall and some curtains dividing the top and middle cabins. About 35 minutes after takeoff, we had our first beverage service. The beer, a New Belgium Citradelic Tangerine IPA, was quite good — so tasty that I ordered a second one during dinner. United's roomy new international premium economy cabin, which it calls United Premium Plus, will be officially introduced on its 777-200ERs, 777 … No pictures? It was completely full, and the boarding area was packed with eager travelers ready to explore the City of Light. United S New Premium Plus Seats Are Like Mini Recliners Condé . This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). On the 777-200, rows 20 through 22 will be Premium Plus — look for a 2-4-2 configuration in those rows even though it will be marked as economy at present. There was also a full bar where you could order complimentary beer, wine and spirits. You can select content using the touchscreen, or the simple wired remote. I was impressed with United’s new Premium Plus hard product. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Routes with Premium Economy service begins March 30, 2019. Aside from the flavorless pasta, everything else tasted fine, but standard fare for an economy meal. Update: Some offers mentioned below are no longer available. I was a bit surprised to see some familiar Saks Fifth Avenue amenities, including the lighter Polaris blanket and the “little” pillow United removed from business class almost two years ago. Please view our advertising policy page for more information. Naturally, I wanted to review one of the first flights, so I booked a ticket on United’s longest Premium Plus flight to date, from Newark (EWR) to Hong Kong (HKG) on March 31, the day after the airline’s long-awaited launch. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. United Airlines initially rolled out its Premium Plus option on its Boeing 777-200s (V5), with the premium economy seats eventually becoming available on the carriers’ 777-300ERs, 787-10s, and 767-300ERs (V3). The food sounded nice. The extra width really did make a difference, something I especially appreciated after six hours in an economy middle seat on a United 777 on my connecting flight from EWR. The IFE experience was superb (despite the minor bug or two) with plenty of choices and a large, high-definition screen. That means that the seats are about 19 inches wide. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. The aircraft contains United's Polaris, Premium Plus (Premium Economy), Economy Plus, and Economy product as of 2019. November 25, 2018 Tagged flying, travel news, United Airlines, wanderlust. I grabbed 21K, an aisle seat. After American and Delta rolled out international premium economy in 2016 and 2017, respectively, United is here with its own version—and it looks pretty awesome. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Wi-Fi was available from the moment we boarded, and rates were reasonable, especially given the length of the flight. As with American and Delta’s new seats, United has a 13.3-inch screen. Additionally, this 777 had 50 Polaris seatsand 202 in economy — a drop from the 242 coach seats in the two-cabin configuration. Eventually, though, you’ll see the seats on Boeing 767-300ERs, 777-200s, 777-300ERs and 787-10s. After a quick visit to the kiosk, I headed down one level to the TSA PreCheck area, and I was through in just under five minutes. It’s been owned by United since 1998, when Boeing delivered it to the airline. Another crew member shouted from the aisle to lower the in-flight entertainment display, rather than coming over to tell us politely — if she’d done that, she probably would have noticed the water sitting out, too. Seat 20 A is recliner-style Premium Economy Class seat with a footrest located at a … I had a few backups, though. Its first flight from the US would be from San Francisco (SFO) to Paris (CDG), and we knew we had to be on it. *Bonus value is an estimated value calculated by TPG and not the card issuer. Recline was not a whole lot more than in economy. I’ve flown a few other premium-economy products, and this seat definitely beats Air France’s. While United advertises the seat-back screens as being “up to 13.3 inches” in Premium Plus, bulkhead rows have smaller displays — since they need to be small enough to fold away, they measure roughly 11.5 inches, instead. Wine, beer and alcoholic beverages are included, so I asked for a Scotch and sparkling water to start. Terms apply to the offers listed on this page. The restaurant was completely empty — just how I like it! I was happy that I wasn’t stuck with standard choices like Bud Light or Heineken. Although the tuna would have been even more appealing if it hadn’t been quite so cold, there’s no question that I made out far better by spending that $42 at a restaurant rather than the United Club…. ALL RIGHTS RESERVED. The side compartment was well-positioned, since it was right next to the universal power outlet and speedy USB charging port. It’s still unclear exactly what that means, but it may just be economy meals served on china, instead of plastic trays, like in premium economy on other carriers. Unfortunately Premium Plus passengers don’t get access to United’s fantastic Polaris Lounge — in fact, lounge access isn’t included at all, though I was presented with an offer to purchase a one-time United Club pass at a discounted rate of $42, marked down from the usual $59. The flight attendants didn't hand out menus, skipped the (optional) pre-departure water service, responded aggressively at times and completely ignored the call button — twice. Those who aren’t elites will be able to reserve a Premier Plus seat with regular Economy Plus pricing. And on June 14, the news broke that the launch of the new product was imminent. …and I had a fantastic view of my 777-300ER to Hong Kong, plus free super-fast Wi-Fi, courtesy of the Polaris Lounge just on the other side of the wall. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. I would like to subscribe to The Points Guy newsletters and special email promotions. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Most seats have large 13.3-inch touchscreen displays, with HD resolution — they really look great, overall. This site does not include all credit card companies or all available credit card offers. Obviously you’ll want to redeem fewer miles and fly in Polaris in this case. Weirdly, when I was checking our flight details, all the information appeared in Chinese. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. On the 777-300ER, United’s Premium Plus cabin occupies rows 20 through 22, just between business class and coach. (Note: a dedicated Premium Plus amenity kit is on the way.). Seats are arranged in a 2-4-2 configuration, compared with 2-3-2 on the Dreamliner and 2-2-2 on the 767. “We honestly don’t know where the aircraft is at the current time,” he said, laughing. Although I wasn’t drinking, the lounge’s wine dispensers intrigued me. I’m not sure if this was because I was using it over the North Atlantic, but it was basically inoperable. It’s currently operating on international routes, and you can use Flightradar24 to see where it may go next, but even then it can be hard to predict where the aircraft will be flying and equipment changes happen frequently, so you may not get on this specific bird. Aisle armrests could be lowered into the seat, making for easier access, a feature important for travelers with limited mobility. United Premium Plus on a Boeing 777-200. This site does not include all credit card companies or all available credit card offers. Since this was technically an economy booking, we used 30,000 miles plus $80.60 (taxes and fees plus a $75 close-in award booking fee) — the standard rate for an economy flight between the US and Europe. After an hour, the captain told us that what was parked at our gate was not our 777. United decided to install 10 across in economy on the 777, making coach class all the more uncomfortable. For offerings like the meal service and amenities, everything mirrored the economy experience. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. In the bulkhead, the screen popped out of the armrest; it was in the seatback headrests for the other two rows. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. The bulkhead seats had a third button to extend the footrest. On the 777-200, rows 20 through 22 will be Premium Plus — look for a 2-4-2 configuration in those rows even though it will be marked as economy at present. The roll wasn’t heated up, either, and the cookie — the same available in business class — was stale. In the immediate future, premium economy cabins will only appear on 777-200s in certain international flights. The Points Guy will not sell your email. View the current offers here. I appreciated how honest the captain was, though, and he said that we’d be flying on an aircraft with new Polaris interiors, which he and the crew seemed quite excited about. Boeing 777-300ER (77W) Seat map (60/290) Interior specifications. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Boarding was slated for 2:25pm — after a short 10-minute delay, we were on our way. I arrived at SFO on a flight from Newark Liberty Airport (EWR) in the morning, so there was no need for me to visit the check-in counters at SFO. I easily fell asleep and snoozed in this position for hours. Singapore Airlines: Premium Economy class aboard all Airbus A350-900, Airbus A380-800 and refitted Boeing 777-300ER aircraft, serving to Europe and United States Spicejet : Premium Economy (Located in the 1st 5 rows and exit rows of all 737s, featuring a 36" seat pitch, priority boarding and baggage handling and a larger baggage allowance, much like the SpiceMAX bundle) Fewer miles and fly in Polaris, Premium Plus includes pod-like seats, United ’ s still unclear those. And cheese sandwich served in economy on the Dreamliner and 2-2-2 on 777-300ER... Points transferrable to over a dozen travel partners earlier this year, United ’ s Premium Plus ( economy... On for a total of 24 seats a healthy portion of veggies good things legroom! 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